← Back to TradeBridge

Delete your account & data

You can request that we delete your TradeBridge account and the personal data associated with it.

How to request deletion

  1. Email us at support@usetradebridge.com with the subject line Account deletion request.
  2. Include the email address used for your TradeBridge account (and any other details that help us find your account).
  3. We will confirm receipt and process your request.
Request account deletion by email

In the app: you can also open Profile → Delete account & data, which opens this request flow.

What we delete

  • Your account authentication record (sign-in credentials).
  • Profile information you provided.
  • Favourites / preferences stored for your account.
  • Messages and media linked to your account, where reasonably practicable.
  • Other personal data we hold about you that is not required by law to retain.

What we may keep

We may retain limited information where we must do so for legal, security, fraud-prevention, or accounting reasons (for example complaint records or transaction records required by law). Aggregated or anonymised data that cannot identify you may be retained for analytics.

Timing

We aim to complete deletion within 30 days of verifying your request. We will email you when it is done, or if we need more information.

Subscriptions

If you have an active Google Play subscription, cancel it in Google Play → Payments & subscriptions → Subscriptions. Deleting your TradeBridge account does not automatically cancel a store subscription.

More detail: Privacy Policy · Terms of Service · support@usetradebridge.com